| Submitted | Work Order Number | Date | Service Description | Status | Comments |
| 06/27/2024 | 91017 | 06/27/2024 | Fryer at Base Camp: pilot keeps going out, during service. This issue has happened multiple times and maintenance has temporarily fixed it; but the issue keeps happening. |
IN PROGRESS
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| 07/04/2024 | 91247 | 07/04/2024 | The steamer on Poke is not warming up. This is high priority! |
IN PROGRESS
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| 07/04/2024 | 91271 | 07/04/2024 | 3rd fryer at basecamp had the same issue with either the pilot light going out or the safety turning it off. Huey wasn't sure from the description of the problem but it could be either a safety switch issue or a regulator issue. This has been an ongoing problem for up to two (2) years, from different people have said. |
IN PROGRESS
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| 07/04/2024 | 91275 | 07/04/2024 | I need an allen key for the basecamp doors, please |
IN PROGRESS
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| 07/04/2024 | 91276 | 07/04/2024 | AC in basecamp is not cooling. Huey said that a hood rep was supposed to come out and check out whether the units we have are the right size for the space (does anyone have an update or know if this was done)? Also, he said that the filters could be dirty and/or the compressor could be overworked and be burning itself out. Can we get someone to come check this out, asap |
CLOSED
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| 07/07/2024 | 91522 | 07/07/2024 | The lounge/bar has 2 ceiling lights out and 2 more that are extremely dim. Can we get these replaced as soon as possible? |
CLOSED
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| 07/07/2024 | 91536 | 07/07/2024 | I need the following keys: Grab and go cooler allen key (front doors) coke machine kiosk key |
CLOSED
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| 07/08/2024 | 91783 | 07/08/2024 | Dishwasher in the mountain room lounge continues to leak. They are in the progress of laying a new floor in the room; however, contractors have noted that the leaking water will damage the new flooring. |
CLOSED
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| 07/08/2024 | 91796 | 07/08/2024 | Pot room dish machine is making a loud, high-pitched noise that has gotten worse over the past couple of days. |
IN PROGRESS
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| 07/09/2024 | 91845 | 07/09/2024 | Beer Cooler on the cook line in base camp is at 49 degrees. All items have been removed. Can someone please come take a look at it in the morning? |
CLOSED
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| 07/15/2024 | 91911 | 07/15/2024 | Cover on an electrical/cable wall cover broke in half and needs to be replaced (off white/beige color). It is located in the Lounge, left side wall when you first enter through the front door, under the TV. |
IN PROGRESS
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| 07/21/2024 | 92047 | 07/21/2024 | Herb cooler is registering 54 degrees. Inside food temp is at 46 degrees. We moved all items into chef's cooler. |
CLOSED
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| 07/21/2024 | 92048 | 07/21/2024 | Drain under sink in the prep kitchen is clogged, overflowing. Maintenance was here yesterday working on the opposite side of the sink (not sure if it is related). Water is overflowing onto the floor and into the Chef's cooler. |
IN PROGRESS
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| 07/26/2024 | 92247 | 07/26/2024 | metal support piece on kitchen sink in main dish room has broken loose. I have duct taped it into place (it will be easily identified) |
IN PROGRESS
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| 08/01/2024 | 92553 | 08/01/2024 | The gutters, all around the front, need to be cleaned out. There is a lot of debris hanging over them, making it an eye sore. We went on a ladder to try and remove some of the debris; however, after the initial items on top, it is packed with damp dirt, other debris, and ANTS (probably other insects are in there as well). The back also needs to be done, but at least it's out of sight |
CLOSED
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| 08/22/2024 | 93447 | 08/22/2024 | Outside lights at the Mountain Room Lounge are out; as well as the light just inside the front doors. It is very dark at night at the entrance. |
IN PROGRESS
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| 08/25/2024 | 93548 | 08/25/2024 | Miss Masi wanted me to send this request and to add a few photos to help with what you may need to correct the infestation problem. The two (2) photos with the metal are along the wall behind the grill area (there is another similar area in the prep room directly behind the grill wall as well). The other photo is of the column beside a prep table. We think these are the main paths and colonization areas. |
IN PROGRESS
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| 09/21/2024 | 94281 | 09/21/2024 | Front door at Base Camp (If standing outside, facing base camp) the door to the far left The door will not lock w/ the allen key provided. Maintenance from Ahwahnee locked it for us last night (he was here picking up some CO2). Can we get someone to come replace the lock (it may be stripped) |
CLOSED
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| 09/23/2024 | 94393 | 09/23/2024 | Hot Water machine at Base Camp was smoking at the end of the night. It was also extremely hot to the touch (much hotter than normal or it should be) |
IN PROGRESS
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| 10/08/2024 | 94964 | 10/08/2024 | In the YVL Lounge, there is floodlight type light out. It is located in the left center of the room attached near the beam |
IN PROGRESS
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| 10/14/2024 | 95127 | 10/14/2024 | Light in the foyer of the Lounge is burned out and needs to be replaced. |
IN PROGRESS
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| 10/14/2024 | 95128 | 10/14/2024 | MR front door (if facing building; it's the door on the far right) is very squeaky, loud. |
IN PROGRESS
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| 10/14/2024 | 95130 | 10/14/2024 | Outlets on the far left wall are not working. unplugged and plugged back in; checked the breaker. not sure where the issue lies. |
CLOSED
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| 10/21/2024 | 96319 | 10/21/2024 | Double oven on cafe line is not heating |
IN PROGRESS
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| 10/23/2024 | 96400 | 10/23/2024 | Ice machine in base camp (if looking at the machine from front, the left side) - there is a water leaking into the ice which is causing the ice to form a block and therefore not dispense. |
CLOSED
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| 11/03/2024 | 96665 | 11/03/2024 | Diet coke on the drink machine in Base Camp is getting stuck and will turn off after an extended period of time, wasting a lot of product |
IN PROGRESS
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| 11/05/2024 | 96714 | 11/05/2024 | In the men's locker room bathroom at base camp, the faucet on the right is leaking non-stop. |
IN PROGRESS
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| 11/16/2024 | 97217 | 11/16/2024 | None of the lights are on in the walkway from the Front desk to the MR Lounge |
IN PROGRESS
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| 11/18/2024 | 97296 | 11/18/2024 | we have a new herb fridge that needs to be installed as soon as possible. it is currently on the back dock of base camp |
IN PROGRESS
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| 11/20/2024 | 97319 | 11/20/2024 | The ice machine on top of the coke machine between base camp and the garden terrace needs to be serviced. We have cleaned it but the service light is on affecting the amount of ice that is being made which in turn affects the temperature of the drinks |
CLOSED
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| 11/20/2024 | 97320 | 11/20/2024 | Hello, We need to have someone go into the attic where the keg lines are running in base camp. We had everything serviced by Pricketts and he said that there must be some hot spots along the lines (most likely some of the insulation is worn/torn and needs to be taped together and/or replaced). The hot spots are causing up to a 10 degree warmer beer and also causing it to foam; thus, wasting a lot of product and increasing costs |
IN PROGRESS
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| 11/21/2024 | 97333 | 11/21/2024 | Again, Dave from Wawona took a look at this and said to request the following: 1) steam seal for the door 2) door latch needs to be serviced and/or possibly replaced |
CLOSED
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| 11/21/2024 | 97334 | 11/21/2024 | We Dave from Wawona take a look at this today. Double oven near the pastry station in base camp has a few issues: 1) light bulbs in top and bottom need replacing 2) bottom has no power (he checked the breakers, but they appeared to be on and good) 3) The top oven turns on but does not heat up (may be a pilot issue as it will not light) Both of these ovens are a vital to our operation |
CLOSED
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| 01/08/2025 | 98334 | 01/08/2025 | Something is causing the breaker to trip in the MR LOUNGE. We have had to throw away a lot of product twice in the past few weeks. |
CLOSED
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| 01/24/2025 | 98833 | 01/24/2025 | In the MR Dining area (the busser station - the cave), the shelving is rotting away on the middle and bottom areas |
IN PROGRESS
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| 01/24/2025 | 98834 | 01/24/2025 | The back patio of basecamp needs to have the wood dividers replaced in the patio. They have eroded or are missing and the gaps need to be filled. They are an ADA hazard and a wildlife hazard per NPS |
IN PROGRESS
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| 01/24/2025 | 98836 | 01/24/2025 | There are two trees that need trimming: one on the basecamp front patio and one on the backside of basecamp - both on the corners of the building w/ multiple limbs over and almost on the building |
IN PROGRESS
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| 01/24/2025 | 98839 | 01/24/2025 | There are two (2) trees that need removal. One about the center of the back patio area of basecamp and the other on the back side of basecamp dining area. |
IN PROGRESS
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| 01/29/2025 | 98936 | 01/29/2025 | At Basecamp, we have a new Kettle that needs to be installed, and the old one removed. |
IN PROGRESS
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| 02/13/2025 | 99292 | 02/13/2025 | There is a leak at basecamp coming from near cafe line access door for the roof. |
IN PROGRESS
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